Privacy Policy
Effective Date: January 1, 2025
Introduction
Welcome to EzPickup. Your privacy is our priority, and we are committed to protecting your personal information. This policy explains how we collect, use, and share your information in compliance with the Personal Information Protection Act (PIPA) of British Columbia.
What Information We Collect
We may collect the following personal information:
- Your name and contact details (email, phone number, address).
- Information about your pickups (e.g., container types and quantities).
- Payment details (if applicable).
- Technical data such as your IP address, browser type, and device information.
How We Use Your Information
We use your personal information to:
- Provide and improve our pickup services.
- Communicate with you about your pickup requests.
- Comply with legal and regulatory requirements.
- Analyze app performance and usage trends.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers (e.g., payment processors, SMS gateways).
- Regulatory bodies, if required by law.
- Third parties with your consent.
Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Request corrections to your personal information.
- Withdraw consent for specific uses of your data.
To exercise these rights, contact us at privacy@ezpickup.com.
Data Retention
We retain your personal information only as long as necessary for our services or as required by law. Once no longer needed, your data will be securely deleted.
Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have, please contact us at privacy@ezpickup.com.
Changes to This Policy
We may update this Privacy Policy periodically. Please check this page regularly for updates. If significant changes are made, we will notify you through email or app notifications.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@ezpickup.com
Phone: (604) 523-9699
Mail: 21 Braid St, New Westminster, BC, Canada